Payment & Cancellation Policy 

Recurring Plans with Minimum Commitment

Clients who subscribe to a discounted weekly or fortnightly plan acknowledge and accept a minimum commitment of four consecutive payments. This condition enables The Poo Fairy to offer reduced rates while ensuring continuity and value throughout the initial engagement period.

• All plans are structured as automatically renewing subscriptions, billed on a weekly or fortnightly basis according to the selected option.

• Subscriptions will continue until a formal cancellation request is submitted and approved.

• Cancellations must be requested manually; self-service cancellation via the client dashboard is not available.

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Cancellation Procedure

Clients may request cancellation only after the fourth payment has been successfully processed. To initiate cancellation:

1. Submit a formal request via the Cancellation Request Form or contact The Poo Fairy directly via email.

2. Requests will be reviewed within 3 business days.

3. Upon approval, the subscription will be terminated prior to the next billing cycle.

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Additional Terms

• Requests for cancellation prior to the fourth payment may result in a retrospective adjustment to standard (non-discounted) service rates for work already delivered.

• The Poo Fairy reserves the right to amend this policy at any time. Any changes will be communicated in writing and applied fairly.